Your privacy is important to us, please read the following statement.

Data collected

ZEN ZONE may collect the following Data which includes personal data from you:

•    Name
•    Gender
•    Contact information such as email addresses and telephone numbers
•    Demographic information such as postcode, preferences and interests
•    Financial information such as credit/debit card numbers
•    A list of URLs starting with a referring site, your activity on this website and the site you exit to (automatically collected) in each case in accordance with this privacy policy.

How we collect data

We collect Data in the following ways:

•    Data is given to us by you and 
•    Data is collected automatically.

Data that is given to us by you

ZEN ZONE Driving Academy Ltd will collect your Data in a number of ways, for example:

·         When you contact us through the website, by telephone, post, email or through any other means

·         When you register with us and set up an account to receive our products/services

·         When you complete surveys that we use for research purposes (although you are not obliged to respond to them)

·         When you enter a competition or promotion through a social media channel

·         When you make payment to us, through this website or otherwise

·         When you elect to receive marketing communications from us

·         When you use our services in each case in accordance with this privacy policy.

Data that is collected automatically

To the extent that you access the website, we will collect your data automatically for example:
We automatically collect some information about your visit to the website. This information helps us to make improvements to the website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

·         Internal record keeping

·         Improvement of our products/ services

·         Transmission by email of marketing materials that may be of interest to you

·         Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website

·         In each case in accordance with the privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see section headed “your rights” below).

For the delivery of direct marketing to you via email, we’ll need your consent, whether via opt-in or soft opt-in:
Soft op-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services.

Under “soft op-in” consent, we will take your consent as given unless you opt-out.

For other types of e-marketing, we are required to obtain your explicit consent, that is you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “your rights” below.

When you register with us and set up an account to receive our service, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

We may share your Data with the following groups of people of the following reasons:
Our employees, agents and/or professional advisers – we will need to share you contact details with driving instructors allocated to start giving you driving lessons

Relevant authorities – if we book theory or driving tests for you we will need to share your information with Driver and Vehicle Standards Agency (DVSA)

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data for example

·         Access to your account is controlled by a password and a user name that is unique to you

·         We store your data on secure services

·         Payment details are encrypted and using SSL technology (Typically you will see a lock icon or green address bar or both in your browser when we use this technology)

·         We are certified to SOC2. This family of standards helps us manage your Date and keep it secure.

·         Technical and organisational measure include measure to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: info@Zen

If you want detailed information from Get Safe Online on how to protect your information and you computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy on until you request that the Date be deleted.

Even if we delete your Data, it may persist on back up or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

·         Right to access- the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

·         Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

·         Right to erase – the right to request that we delete or remove your Data from our systems.

·         Right to restrict our use of your Date – the right to “block” us from using your Data or limit the way in which we can use it.

·         Right to data portability – the right to request that we move, copy or transfer your Data.

·         Right the object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for procession your Data), please contact us via this email address info@Zen

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer you complaint to the relevant data protection authority. For the UK this is the information Commissioner’s office (ICO), the ICO’s contact details can be found on their website at 

It is important that the Data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other website prior to using them.

Changes of business ownership and control

ZEN ZONE Driving School may, from time to time, expand and reduce our business and this may involve the sale and or the transfer of control of all or part of ZEN ZONE Driving School. Data provided any users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will be to the extent required, be deemed to be deleted, and the validity and enforceable of the other provisions of this privacy policy will not be affected.

This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy

ZEN ZONE Driving Academy Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

You may contact ZEN ZONE Driving Academy Limited by email at info@Zen

Updated July 2018